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How to Set Up Organization Branding Templates

Maintain consistent visual identity across all audience interactions by configuring default account-level branding.

How to Configure Account Branding:

  1. Navigate to Account Settings -> Branding tab.




  2. Upload your organization's official banner and logo.
  3. Select or upload your background,
  4. Select your brand colors, and engagement question font.
  5. Save changes. These settings will be applied to the engagement branding template on the Engagement visual settings.
  6. To override branding for a specific engagement, use another engagement visual template (E.g. NextGen), or open the engagement's Visual Settings tab to adjust background colors, border styles, or answer button corner roundness individually.