Digital Joy Help Center

Back to home

Digital Joy Help Center

Digital Joy Engage

Digital Joy Engage

What countries does Digital Joy support?

Can I try Digital Joy Engage before I buy it?

How to set up my account in Digital Joy? (Quick overview)

How many engagements can I create while my plan is active?

What is a response?

What does the number of responses indicate?

How many responses/votes do I get as part of the Free plan?

Do you count duplicate votes as responses?

Engagement Fundamentals

Managing Engagements and Analytics on Your Digital Joy Engage Account

What Types of Engagement Can I Create on Digital Joy Engage?

How Do I create my first engagement using the Digital Joy Engage Engagement Wizard?

How can I create an engagement with live results?

What kind of questions can I use in my live result engagements?

How can I create an engagement with more than one question?

How can I create a word cloud engagement?

What are the word cloud settings available to me?

How can I create a trivia quiz engagement?

How can I create my own customized engagement

What is an active engagement?

Can two live results engagements be active at the same time?

How do I delete an engagement?

How can I display/share the live results of my engagement?

Can I edit my engagement after creating it?

Can I schedule an engagement?

How do I clear engagement results?

Types of embed scripts and how to use them

What happens on the online widget when I don't have any active engagements?

Can I copy an existing engagement?

How do I switch between my engagements on the Present screen?

How fast do votes show up?

Can I create a poll with more than two options?

How will my audience know how to vote?

How to choose a online engagement template and a background?

How can I moderate questions and comments for open-ended entries?

Can I have more than one question active at a time?

How do I introduce Digital Joy Engage to my audience?

What languages does Digital Joy support?

Can I export and download the results of my poll from the dashboard?

How long will the event code be available for my account?

See more

Engagement Settings

How can I limit the number of votes each person can cast in my engagement?

How can I send my engagement to live broadcast?

How to set the correct option in your engagement?

How do I select a different background for my web template?

What are the templates shown in the Select Template section of the Web voting?

See more

Voting

How can I enable multiple channels of voting?

How do I share my engagement with my audience?

What is an event code?

How do I embed a poll into a web page?

How do participants join my event?

Can my users respond to the same question multiple times?

How do people vote, respond, or otherwise send in comments or questions?

How do I vote online?

What is the QR Code Voting Feature and How Does It Work?

How Do I Create and Use a QR Code for My Poll or Event?

How Do Audience Members Use the QR Code to Vote?

Do you support online (web) polling?

Which internet browsers do you recommend the most?

Should I present using Chrome or as an embed within my PowerPoint slides?

Can I restrict my voters?

See more

Text Voting

Do you support text voting?

Will the SMS number be dedicated for my event?

What happens if there is a typo in a text message?

Which country phone numbers do you support?

How should my audience text-in to vote?

Can I change the phone number of my account after registration?

SMS voting isn’t working. What is happening?

Will the phone number I have be shared with anyone else?

I cannot find my phone number

Will my participants ever receive spam or unwanted text messages after they vote?

What countries does Digital Joy support for text polling?

See more

Engagement Results

Can I analyze the polling report in Excel?

What analytics are available for my questions in the dashboard?

How to hide/show the live results of the engagement in the engagement widget?

What will exported data look like?

How do I add Digital Joy Engage to my PowerPoint slides?

How can I zoom in within the Presentation Mode?

What is the Presentation Page for?

How do I change the theme of the Presentation Mode?

Can I add a logo on the presentation display header?

How to make the Presentation Mode full-screen?

Is Digital Joy integrated with Keynote?

See more

Audience Q&A

What is the Audience Q&A I see on my dashboard?

Can my audience send questions during my presentation?

Can people upvote questions?

What are approved questions?

Do you support sending anonymous questions?

What are archived questions?

See more