Digital Joy Help Center
Go to www.digitaljoy.media
Digital Joy Engage
General
Account
Subscription
Digital Joy Engage
Polling Fundamentals
Polling Settings
Voting
SMS Voting
Polling Results
Audience Q&A
Poll Groups
Digital Joy Chat
Getting Started
Digital Joy Chat Widget
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Digital Joy Help Center
Digital Joy Engage
General
Account
Subscription
Digital Joy Engage
Polling Fundamentals
Polling Settings
Voting
SMS Voting
Polling Results
Audience Q&A
Poll Groups
Digital Joy Chat
Getting Started
Digital Joy Chat Widget
Digital Joy Engage
What countries does Digital Joy support?
Can I try Digital Joy Engage before I buy it?
How to set up my account in Digital Joy? (Quick overview)
What is a response?
What does the number of responses indicate?
How many responses/votes do I get as part of the Free plan?
Do you count duplicate votes as responses?
Polling Fundamentals
How do I create a poll in Digital Joy Engage?
How many polls can I create while my plan is active?
What kind of questions can I create with Digital Joy Engage?
What is an active poll?
What purpose does the "Activate" button serve on the Polls page?
Can two polls be active at the same time?
How do I delete a poll?
How do I add more questions or polls?
Can I create polls without launching them?
How can I display/share the results of my poll?
Can I edit my poll after creating it?
Can I schedule a poll?
How do I reschedule a poll?
Do you support word clouds?
How can I enable only one medium of voting?
How do I clear poll results?
Types of embed scripts and how to use them
What happens on the web polling widget when I don't have any active polls?
Can I copy an existing poll?
How do I switch between my polls on the Present screen?
How fast do votes show up?
Can I create a poll with more than two options?
How will my audience know how to vote?
How do I reset a poll?
How to choose a WEB polling template and a background
How can I moderate questions and comments for open-ended entries?
How do I create an open-ended question?
How do I create a word cloud?
Can I have more than one question active at a time?
What are the word cloud settings available to me?
How do I introduce Digital Joy Engage to my audience?
Poll Wizard - Can I create a poll with more than two options?
What languages does Digital Joy support?
Can I export and download the results of my poll from the dashboard?
How long will the event code be available for my account?
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Polling Settings
How can I send my poll to live broadcast?
How to show the correct option in the WEB widget?
How do I select a different background for my web template?
What are the templates shown in the Select Template section of the Web voting?
Voting
How can I enable multiple channels of voting?
How do I share my poll with my audience?
What is an event code?
How do I embed a poll into a web page?
How do participants join my event?
Can I post my poll to Twitter?
Can my users respond to the same question multiple times?
How do people vote, respond, or otherwise send in comments or questions?
How do I vote online?
Do you support online (web) polling?
Which internet browsers do you recommend the most?
Should I present using Chrome or as an embed within my PowerPoint slides?
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SMS Voting
Do you support SMS voting?
Will the SMS number be dedicated for my event?
What happens if there is a typo in a text message?
Which country phone numbers do you support?
How should my audience text-in to vote?
Can I change the phone number of my account after registration?
SMS voting isn’t working. What is happening?
Will the phone number I have be shared with anyone else?
I cannot find my phone number
Will my participants ever receive spam or unwanted text messages after they vote?
What countries does Digital Joy support for text polling?
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Polling Results
Can I analyze the polling report in Excel?
What analytics are available for my questions in the dashboard?
How to hide/show the live results of the poll in the polling widget?
What will exported data look like?
How do I display questions?
How do I add Digital Joy Engage to my PowerPoint slides?
How can I zoom in within the Presentation Mode?
What is the Presentation Page for?
How do I change the theme of the Presentation Mode?
Can I add a logo on the presentation display header?
How to make the Presentation Mode full-screen?
Is Digital Joy integrated with Keynote?
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Audience Q&A
What is the Audience Q&A I see on my dashboard?
Can my audience send questions during my presentation?
Can people upvote questions?
What are approved questions?
Do you support sending anonymous questions?
What are archived questions?
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Poll Groups
How can I create an engagement using the Poll Groups?
